CUSTOMER MESSAGING, WITH PURPOSE

Give your story room to connect.

Prepare an email campaign with a clear subject, useful content, and one next action. Connect email steps to a broader journey when follow-through matters.

Prepare my first campaign

Prepare first. Review before sending.

Make the email worth opening.

A subject with a purpose

Tell people what this message helps them do. Keep the promise consistent inside.

Explore ecommerce examples

Content you can review

Refine your message and check contact fields before the campaign goes out.

Start with a goal

A place in the journey

Add an email step to a flow, with waits and conditions around what comes next.

Explore Flow Builder

Your sender identity matters.

Connect a supported email provider and verified sending domain, review recipient eligibility, and check the message and destination. Contacts currently require a phone number, including email recipients; contact us if you have an email-only list.

Before you get started

How does email fit a campaign?

Use email when the message needs more context, imagery or a useful link. Prepare the audience and content alongside the rest of the campaign.

Can I import an email-only contact?

The current contact model requires a phone number. Confirm that your contact records meet the import requirements before planning an email-only audience.

Explore product capabilities, automated flows and current pricing. For account-specific requirements, contact Focal Campaign.

Make the next message useful.

Choose your goal. Prepare the work. Review the next step.

Prepare my first campaign