Skip to content
Focal Campaign
Sign inGet started

CUSTOMER MESSAGING, WITH PURPOSE

One place to plan, send, and follow through.

Start with a message. Grow into a campaign. Use Flows when the next step depends on time, an event, or a customer’s response.

Prepare my first campaign

Prepare first. Review before sending.

Illustrative product scene

Choose the right shape for your work.

A single message

A personal reply or a timely update to an eligible contact. Clear intent, one next action.

Explore messaging

An automated flow

A visual sequence with an entry trigger, messages, waits, and branching logic.

See the visual builder

Preparation and activation are different steps.

Build and refine the work while setup is underway. Complete the requirements for the channel you choose before sending.

Before you get started

Should I use a message, campaign or flow?

Use a message for an individual communication, a campaign for a prepared audience and purpose, and a flow for a sequence with waits or conditions.

Can I review the work before sending?

Yes. Prepare and review the audience, message and next steps before activation. Channel setup must also be complete.

Explore product capabilities, automated flows and current pricing. For account-specific requirements, contact Focal Campaign.

Make the next message useful.

Choose your goal. Prepare the work. Review the next step.

Prepare my first campaign